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Published on the last Wednesday of every month, the Strategy Hero podcast delves into the world of business strategy and transformation. Each cast shines a spotlight on a Strategy Hero – inspirers, boundary pushers, and leaders of change from all walks of life – armed with practical advice on what it takes to achieve your goals. Episodes explore topics around operational excellence, Lean management, process improvement, change management, and much, much more. Available where all great podcasts live, listen on-demand today, and discover the Strategy Hero inside you.
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7 days ago
7 days ago
In this episode, Jim Longshore, Vice President at SBTI and author of The ABCs of Strategy Execution, shares insights from over 25 years of driving Lean Six Sigma deployments across manufacturing, healthcare, and insurance.
Jim reflects on his early career experiences at American Standard and Trane, where the integration of Lean and Six Sigma first clicked, and how understanding measurement systems and capability analyses transformed his approach to strategic problem-solving. He outlines the key components of a successful deployment, from having a single project hopper and champion, to building infrastructure that aligns improvement work directly to business strategy.
Drawing from real-world stories, like why recordable injury rates were misleading or how misjudged patient placement disrupted hospital staffing, Jim makes a compelling case for curiosity, clear metrics, and data-driven decision-making. He also weighs in on the future of Lean Six Sigma, the role of AI, and why leaders must resist rewarding heroics over consistency.
For anyone involved in operational excellence or strategy execution, Jim’s advice is simple but powerful: stop fighting fires, start preventing them.
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